Dynamics 365 Virtual Agent for Customer Service is an exciting new offering that empowers customer support teams to create powerful bots using a guided,
The traditional methods banks use to address Anti-Money Laundering (AML) have been failing for some time. One of the central ways that regulators and
Customer relationship management (CRM) is the key to improve customer services, relations, and interactions using customer insights and data analysis. And when it comes
Today, consumers are increasingly demanding that companies serve their needs and meet their requirements quickly, efficiently, and accurately. At the same time, there is
Data is the most important currency for any insurance company in this digital age. Typically, an insurance company is loaded with an enormous amount
These days, support organizations offer their customer service in more ways to initiate contact and request support. When organizations take advantage of multiple channels
The growing competition in the insurance sector demands a more customer-centric approach from insurance companies to stay ahead in the business. They need to
Today’s project-based services businesses operate in a highly competitive market, where winning new deals, accelerating project delivery, and increasing profit margins are significant challenges.
One of the most sensitive and error-prone industries today is the banking and other financial sectors. In such an industry, the slightest of mistakes
Microsoft is committed to helping all financial services institutions drive sustainable growth. The Microsoft Cloud for Financial Services is an end-to-end solution designed for