An Insurance company solely depends on the timely renewals of the policies, premium collections before the expiry, provisions for fees and penalties are vital for the growth of the organization. We found these aspects were already built-in and have seamless integration with our core insurance system. G Insure-Link assured transparency in our business and provides complete control over our financials. We are amenable to thank Global ITS for their relentless support and timely service.

As an insurance company, we faced many daunting challenges like customer acquisition and retention. This is due to the disintegration of subsystems and lack of lead generation, tracking the effectiveness of marketing campaigns, and absence of social media marketing. With the help of G Insure-CRM, we were able to penetrate the market deeper using social media marketing techniques, an innovative lead management system, and a comprehensive view of each customer right from registration to claim settlements. Also, it changed the entire lead tracking system to a more meaningful process; it identifies a potential lead and alerts us through email or call notifications. We are happy to work with Global ITS and its team.

We are pleased to announce the successful implementation of Microsoft Dynamics 365 CRM at Solidarity Bahrain. This project has enabled us to enhance our customer experience, increase our operational efficiency and productivity, and reduce our costs and risks. We are grateful to our partner, Global ITS, for their expertise and support in making this project a success.