Artificial intelligence (AI) has been around for some time now. What was once an elusive technology only accessible to those with vast resources and
This pandemic has had a significant impact on almost every industry, and financial services were no exception. Dramatic shifts in consumer spending and banking
Working across the financial services and insurance industry, we’ve seen how quickly organizations have had to react and shift to remote working and remote
Today, customer (across the globe) has more concerns about the service in terms of quality & speed, be it at a retail shop, a
ERP (Enterprise Resource Planning) solutions have automated most of the Back-office operations for the businesses and it is a cost-effective option that empowers all
2 Key parameters or USPs of blockchain, i.e. distributed & peer-to-peer, definitely add significant value in a typical CRM system design. Especially in current
Today as banking is getting boundary-less, the lending world is extremely competitive. Banks and Financial Institutes have adopted CRM systems for Customer Relationship Management,
As the spectrum & volume of Digital Transactions is increasing exponentially and further boosted by pandemic-like scenarios, the Regulators of the Financial institutes across
The Universal Digital Currency, Bitcoin (created in 2009) is the first-ever & widely acceptable cryptocurrency globally (1Bitcoin is priced today at around $ 61,000).
Today, feedback reveals that 9 out of 10 customers want an experience with seamless service between communication methods. In such a scenario, the Omnichannel