Digital modernization is quickly becoming critical for business success in financial services. Especially in areas like customer experience and business process efficiencies. But the
Switching banks used to be a laborious ordeal, but today it can be done quickly and easily. It also doesn’t take much to convince
The impact of millennials cannot be overstated-their generation is the biggest and their use of social media has transformed the way we interact. But
Working across the financial services and insurance industry, we’ve seen how quickly organizations have had to react and shift to remote working and remote
ERP (Enterprise Resource Planning) solutions have automated most of the Back-office operations for the businesses and it is a cost-effective option that empowers all
As the spectrum & volume of Digital Transactions is increasing exponentially and further boosted by pandemic-like scenarios, the Regulators of the Financial institutes across
Today, feedback reveals that 9 out of 10 customers want an experience with seamless service between communication methods. In such a scenario, the Omnichannel
Today, every business model is imbibing a structured Risk Management into their business model as a key set of ongoing activities which necessarily comprise
Customer Relationship Management (CRM) is a buzzword today, across the industry and precisely in Banking. Customers across the globe, have fully embraced the Digital
The volume of Digital/Online transactions is increasing exponentially, due to instant and ease-of-doing features offered by digital platforms such as UPI & Mobile Banking.