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The insurance industry focuses more on customer service excellence due to its personalized services and products. Consumer’s response, interaction, and feedback are important for
The success of the business, whether big or small, depends mainly on sales figures. The primary goal for any organization is to increase revenue,
While financial services organizations are certainly facing challenges driven by today’s digital age, there is plenty to be optimistic about. Today’s digital innovations are
In today's digital world, most of the businesses are shifting to the Cloud market, but they're still a few sizeable percentages of industries especially
Financial institutions are facing intense competition not only from traditional competitors but new cloud-based virtual banks that have appeared with recent technological advancements. Financial
Every business is unique and, therefore, a single ERP solution cannot meet the requirements of all kinds of businesses. As such, before choosing the
The impact of the COVID-19 pandemic is transforming the way financial institutions conduct business, and customers and employees interact with each other. These days,
The global health crisis has transformed the way we work and live. In the past couple of months, IT leaders around the globe who
Digital banking and how it shapes the customer experience and decides the future of banks In this digital age, customer experience is vital for