We often hear the phrases customer experience and customer engagement used interchangeably. But these terms have separate meanings. Customer experience is a single event
Dynamics F&O apps now deliver rich, interactive reports seamlessly integrated into application workspaces. By using graphics and visuals supported by Power BI, workspaces can
Artificial intelligence (AI) has been around for some time now. What was once an elusive technology only accessible to those with vast resources and
This pandemic has had a significant impact on almost every industry, and financial services were no exception. Dramatic shifts in consumer spending and banking
Arab Financial Services (AFS), a leading financial services provider in the Middle East and North Africa, sought to elevate its HR operations to better
Working across the financial services and insurance industry, we’ve seen how quickly organizations have had to react and shift to remote working and remote
GIG (BKIC) Bahrain, a prominent financial institution, has successfully implemented G Insure, a state-of-the-art insurance CRM solution provided by Global iTS, a Microsoft Partner.
GIG (BKIC) Bahrain, a leading financial institution, has successfully implemented G Insure, a comprehensive insurance solution powered by Global iTS, a Microsoft Partner specializing
Today, customer (across the globe) has more concerns about the service in terms of quality & speed, be it at a retail shop, a
GFH, a leading financial group in the region, has successfully enhanced its wealth management services through the implementation of G Wealth, a cutting-edge solution