Today’s consumers are at the Centre of their own digital network – and at every touch point they expect the business they’re dealing with
Today, customer (across the globe) has more concerns about the service in terms of quality & speed, be it at a retail shop, a
Today, feedback reveals that 9 out of 10 customers want an experience with seamless service between communication methods. In such a scenario, the Omnichannel
Today, every business model is imbibing a structured Risk Management into their business model as a key set of ongoing activities which necessarily comprise
Customers want to be catered to. The ability to differentiate the customer experience between touchpoints and provide personalized interactions at each stage is critical
The growing competition in the insurance sector demands a more customer-centric approach from insurance companies to stay ahead in the business. They need to
SNIC Insurance partnership with Global iTS for a Full Digital Transformation Project SNIC Insurance has been protecting individuals and businesses with quality insurance coverage and a