Bahrain – 29th August 2024 – Solidarity Bahrain, one of the largest insurance companies in the Kingdom of Bahrain and a subsidiary of Solidarity Group Holding, and Global iTS, a prominent IT solutions provider in Bahrain with focus on BFSI sector globally, today announced a successful collaboration that empowers Solidarity’s digital transformation journey. This strategic partnership focuses on implementing a comprehensive solution from Microsoft Dynamics 365 CRM to enhance customer experience, operational efficiency, and overall business performance.
Commenting on this occasion, Mr. Husain Sabt, Head of IT at Solidarity Bahrain, said: “We are pleased to announce the successful partnership with Global iTS. This collaboration is a pivotal step in Solidarity’s digital transformation journey. By integrating innovative solutions, we are ensuring our ability to deliver exceptional service to our customers and maintain a competitive edge in a rapidly evolving market.”
This collaboration streamlines Solidarity’s operations and elevates customer interactions. Solidarity achieves enhanced customer experience through faster, more personalized service across multiple channels, ensuring greater customer satisfaction. Additionally, automated workflows and data-driven insights optimize performance, leading to increased efficiency and productivity. Finally, Solidarity benefits from a secure, scalable cloud infrastructure and ongoing innovation, resulting in reduced costs and risks.
“We are proud to partner with Solidarity, this project showcases the power of collaboration in driving digital transformation within the insurance industry. We are confident that our combined expertise will empower Solidarity to achieve their business goals and deliver superior customer experiences.” said Bader Hashem, Managing Partner of Global iTS
Looking ahead, This partnership positions Solidarity for continued success in a dynamic market. By embracing digital transformation alongside a trusted partner like Global iTS, Solidarity is well-equipped to deliver exceptional customer experiences and achieve its long-term business goals.
About Solidarity
Solidarity Insurance is one of the largest insurance companies in the Kingdom of Bahrain, offering a wide range of products and services to individuals and businesses. Solidarity Bahrain is committed to providing its customers with the best possible service and experience and is constantly innovating to meet the changing needs of its customers.
About Global iTS
Global Information Technology Solution (GiTS) is a leading Information Technology company specializing in empowering businesses through solutions leveraging their expertise and partnership with Microsoft Dynamics 365. GiTS specializes in the BFSI sector as they have a wide range of clients in the Financial Services and Insurance and Investment sectors optimizing their operations through digital transformation. GiTS comprehensive solutions encompass of industry-specific services tailored to each company. GiTS is committed to becoming the world’s most trusted technology partner for businesses.
