BANKING SOLUTION
G Bank
Shift your focus from customer service to delight
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G Bank Video
Learn about G Bank in this Video.
G Bank Benefits
- Enhanced Efficiency
- Improved Decision-Making
- Personalized Customer Experience
- Data Privacy
- Unified Communication
- Better Accessibility
Modules & Features
BANKCRM
COLLECTION
- Delinquency Management
- Legal Management
- Collections Activities
ENTERPRISE GL FOR BANKING
- General Ledger Transactions Integration
- Vendor, Salary & Expense Payments automation
- Reconcilation Processing
- MIS Reporting & Analysis
- Regulatory Reporting Integrations
- Budget Planning Integrations
- Finance Modules & GL Budgeting
- Procure-to-Pay & Vendor Portal
- HRMS Solution
- Project Operations
Modules & Features
- Customer 360
- Sales & Prospect Management
- Customer Onboarding
- Cross-Sell & Up-Sell
- Next Best Action
- Marketing Campaigns
- Complaints and Inquiries
- Customer Journeys
- Contact Center
- Loyalty Program
- Customer Insights
- Know Your Customer (KYC)
- Service Requests
- Delinquency Management
- Legal Management
- Collections Activities
- General Ledger Transactions Integration
- Vendor, Salary & Expense Payments automation
- Reconcilation Processing
- MIS Reporting & Analysis
- Regulatory Reporting Integrations
- Budget Planning Integrations
- Finance Modules & GL Budgeting
- Procure-to-Pay & Vendor Portal
- HRMS Solution
- Project Operations
Testimonials
Following the tender process, NBB selected Global ITS as an ERP implementation partner. Their wide range of experience in the Banking sector with a top-notch delivery team gave us complete satisfaction investing in this project. We are delighted to be associated with Global ITS.
For any Bank, maintaining customer data in a single repository is one of the biggest challenges. In our Bank, all our customer information was fragmented in multiple systems which resulted in inconsistent processes, duplication of work, and leakage of customer information. After implementing G Bank-CRM, all our customer information is centralized under one platform, which helps our employees to view 360° of the customer journey. It simplified us to choose the right customer for cross-sell service and upsell services. G Bank-CRM has made us travel impeccable journeys on the customer lifecycle. We are delighted to ally with Global ITS in this journey.
We are pleased to announce the successful implementation of Microsoft Dynamics 365 CRM at Solidarity Bahrain. This project has enabled us to enhance our customer experience, increase our operational efficiency and productivity, and reduce our costs and risks. We are grateful to our partner, Global ITS, for their expertise and support in making this project a success.
