Overview
BankCRM, integrated with core banking applications, provides a 360-degree view of customer lifecycle, reinforcing sales, marketing, and service activities. It addresses the unique needs of the banking industry.
Key Features of BankCRM
- Customer 360
- Marketing Campaigns
- Loyalty Program
- Sales & Prospect Management
- Complaints and Inquiries
- Customer Insights
- Customer Onboarding
- Customer Journeys
- Know Your Customer (KYC)
- Cross-Sell & Up-Sell
- Contact Center
- Next Best Action
- Service Requests